Overall: I appreciate the effort and the fast shipping, but the first shipment arrived with several issues that need to be addressed so we can keep working smoothly.
Positives:
The wood species and dimensions were correct.
Material quality is good.
Packaging was solid and everything arrived without transport damage.
Needs Improvement:
Several boards had deep snipe, especially on the ends.
The S2S finish was inconsistent — many boards were not flat or even.
Thickness varied between pieces.
Some boards looked like they went through the planer too fast or with dull blades.
Impact on Production:
These issues forced me to reprocess multiple boards, which affects workflow, time, and yield.
Conclusion:
I’m willing to continue ordering, but I need better quality control on the next shipment, especially on S2S and snipe reduction. If the next batch comes in clean, I can increase volume without hesitation.